Our Policy & Commitment

Partners in Credit Inc is committed to respecting and protecting the privacy of our customers and the users of www.partnersincredit.com (hereinafter, the “website”). Through our Privacy Policy, we want to reassure all users of the website that we will not sell, share, or rent user information. By accessing this website, you agree to be bound by the Privacy Policy. As financial services professionals entrusted with sensitive information, we respect the privacy of our client, and the privacy of their customers, and are committed to treating customer’s information responsibly.

This privacy policy applies to information collected by this website, customers and our client’s. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site and what our clients provide us based on what you have supplied them, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, Retention and Sharing

Quality & Collection: We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, other direct contact from you or provided to us by our client’s which you had previously provide them. This data is only captured once.

Disclosure to third parties: We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Security: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive or personal information, that information is encrypted and access to that information is restricted in accordance with our access control policy.

Access: Should you require access to your information simply make your formal request by sending us an email at privacy@partnersincredit.com or by fax at to 905-886-5784

Your Consent: Implicit consent is granted by our customers when using our online user access section or via email or fax. You consent to the collection and use of your information by Partners in Credit Inc as described in this Privacy Statement. Explicit consent was granted when you provided your personal information to our clients as this is required when we are contacting our client’s customers.

Use, Retention and disposal: All personal or sensitive information will only be used and retained for the duration as mandated by our client’s service level agreements (SLA) for services rendered and as per the requirements of the CRA. Once determined the data can be disposed of the electronic PII will be deleted from all databases and any documents will be disposed using the services of Iron Mountain.

Monitoring and Enforcement: Our Quality Assurance & Internal Audit department are responsible for monitoring and enforcing and violations of our Privacy Statement or Privacy and Confidentiality policy. They ensure that all staff regardless of their primary responsibilities, are aware, and are in compliance with our Privacy policy, in all situations where there is a possible breach.

If you have any concerns or problems regarding our Privacy Statement please contact us 1-888-730-6333 extension 3467.